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WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. If you are using cash, check or money order you can e-mail us to place your order.

DO YOU ACCEPT INTERNATIONAL ORDERS?

YES! WE SHIP WORLDWIDE!

HOW DO I ORDER IF I DO NOT HAVE A CREDIT CARD?
Its easy:

E-Mail: wearemadeinhell@yahoo.com

or simply use the form below and put Don't have credit card in the subject line. PLEASE INCLUDE:


Name:

Address:

Phone #:

Size(s), Color(s) and quantity of items:
Once you complete the following steps we will e-mail you your total.

SEND CASH, CHECK, OR MONEY ORDER TO:

MADE IN HELL

3815 Panda Lane

San Jose,CA

95117
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How long does shipping take?

USA: 2-7 days

INTERNATIONAL: 4-14 days

Time depends on your location and speed of your local post workers.
During busy seasons orders may take longer and pre orders vary on date posted on site.

WHAT IS YOUR RETURN POLICY?

If for any reason you are not satisfied with your item(s) you may return it within 14 days of the ship date. The item(s) must be unworn and unwashed with no damages incurred by the customer. Shipping of the item back to us must be fully covered by the customer. Your refund will only include the amount for the item(s) purchased. Shipping costs are non-refundable. Please be aware if you purchased a PRE-ORDER there is a NO RETURN policy. Meaning you cannot return it for a refund. If you'd like to exchange for a different size you may do so only if we have your item in stock.

Pre Order Policy:

You may exchange your Pre Order for a different size or product before the send out date, but unfortunalty due to the limited nature of our products Pre Orders cannot be cancelled or returned after you have received your item in the mail. When you are purchasing a limited edition product during Pre Orders you are preventing another customers from potentially acquiring this item.

Exchanges:

If you would like to exchange your item(s) for a different size, similarly priced item, or add money towards an item(s) of greater value you may do so within 14 days of the ship day. The Item(s) must be unworn and unwashed with no damages incurred by the customer. In addition please include $5.00 if you are in USA / CANADA / MEXICO and $10.00 for ALL OTHER COUNTRIES for the re-shipment of a new item(s) to you.

Wrong, Damaged, Lost item(s):

Sorry in advance if you have received a wrong or damaged item(s). We do our best to ensure the best quality, but if for any reason we messed up your order or it was damaged during post we will send you the correct or non-damaged item right away along with a discount code towards your next purchase at MADE IN HELL for any troubles you may have faced. If your item(s) was lost by the post office or for some reason did not make it to you the only thing we can do is send you a new one. Refunds will not be granted for lost items. No more then 3 attempts will be made to resend any lost items.

For any additional questions please:



E-mail: Wearemadeinhell@yahoo.com




or e-mail us for our number.



Hour of operation:

11am – 6pm Mon- Friday

12pm – 5pm Saturday


PACIFIC TIME (California time)

Please send all returns/exchanges to:

MADE IN HELL
3815 Panda Lane
San Jose, CA
95117
USA

We love and appreciate every one of our customers and vow to do the best to insure the most pleasant and fun MADE IN HELL shopping experience.

Your friends,

IAN & BORI
WHO DESIGNED YOUR AMAZING SITE?

WE DID / TOM NEAL

WILL YOU SPONSOR MY BAND?

We usually don't, but maybe if we like you enough we will.

CAN I MODEL FOR YOU?

E-mail or mail us some pictures and we'll get back to you.

DO YOU HAVE A DISCOUNT CODE?

Yes! On special occasions and for good deeds we do/will release discount codes.

CAN I DO AN INTERVIEW WITH YOU GUYS?

Depends on who you are and who you work for.

WHERE CAN I SEND FAN MAIL, PICTURES, ETC?

WeAreMadeInHell@yahoo.com or post it to our Facebook.

HOW SECURE IS THIS STORE?

This store processes credit cards though PayPal and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).